GLAMboxes

FAQs

What is the GLAMbox made of?

Acrylic, which is crystal clear with a glass-like appearance that is very strong and durable.

How do I care for and clean my GLAMbox?

First, dust with a soft fabric cloth then clean gently with a washcloth and a mix of a mild soap and water. DO NOT use any common household cleaners or any ammonia-based products, doing so can damage the acrylic.  We recommend Novus Cleaning Products.

Do the brushes come with the brush holder for the makeup GLAMbox?

No, the brushes are not included with the brush holder.

Do the inserts/dividers come with the makeup GLAMbox?

Yes, each makeup GLAMbox comes with one straight divider and one crisscross divider. 

How long will it take for my GLAMbox to arrive?

Each GLAMbox is custom made by hand and can take approximately 3-4 weeks. However, there have been times when arrival is sooner.


What is the return policy?

We do not offer refunds. However, if your GLAMbox arrives damaged we will replace the item at no charge to you. In order to do so, you MUST keep the original box and packaging and MUST submit a claim within 24 hours of receiving your GLAMbox. Claims must be submitted via email to info@glamboxes.com with a description and photo of the damaged item(s).

If an order is cancelled within 2 business days of purchase and item has NOT been shipped out, you will receive a refund. The service fee for canceling the order will be $20. No exceptions.